TERMS OF SERVICE
(EU & UK Consumer-Compliant Version)
Last updated: March 2026
1. Seller Identification
This website is operated by:
L&P Holding S.r.l.
Via Vela 3
10128 Torino (TO), Italy
VAT: 13319320019
REA: TO – 1354760
Registered with the Registro delle Imprese di Torino.
2. Scope
These Terms apply to online sales of physical products to consumers located in the European Union and the United Kingdom.
Business-to-business sales are excluded unless separately agreed.
3. Pre-Contractual Information
Before checkout, consumers are provided with:
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Total price including VAT
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Delivery costs
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Payment methods
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Delivery timelines
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Complaint handling procedures
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Legal guarantee information
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Right of withdrawal
4. Contract Formation
A contract is formed only once you receive an order confirmation email.
We reserve the right to refuse or cancel orders in cases of:
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Fraud suspicion
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Stock unavailability
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Technical errors
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Payment authorization failure
5. Product Compliance & Voltage
Electrical products are designed for 220–240V systems.
Customers are responsible for ensuring compatibility with local voltage standards.
We are not liable for damage caused by misuse or improper installation.
6. Payment
Payments are processed through regulated third-party providers.
We do not store full payment card data.
7. Delivery & Risk
Risk transfers to the consumer upon physical possession of the goods.
Delivery times are indicative unless otherwise stated.
8. Legal Guarantee
EU consumers benefit from a 2-year legal guarantee.
UK consumers benefit from statutory rights under the Consumer Rights Act 2015.
9. Limitation of Liability
Nothing excludes liability for:
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Death or personal injury caused by negligence
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Fraud
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Any liability that cannot be excluded by law
Subject to mandatory consumer protections, liability for indirect losses is excluded.
10. Force Majeure
We are not liable for delays caused by events beyond reasonable control, including:
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Transport disruptions
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Regulatory restrictions
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Supply chain interruptions
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Natural disasters
11. Intellectual Property
All trademarks, branding, product images, and content are the exclusive property of the Seller.
Unauthorized commercial use is prohibited.
12. Governing Law
These Terms are governed by Italian law.
Consumers retain mandatory protections under the laws of their country of residence within the EU or UK.